Terms & Conditions
Last Updated: September 12, 2026
Welcome to Unlock Energy. By accessing or using our website, purchasing our products, or using any services provided through our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About Unlock Energy
This website is operated by Unlock Energy (“we”, “us”, “our”, or “Unlock Energy”).
These Terms & Conditions govern your use of our website and your purchase and use of products available through the website.
If you do not agree with these Terms & Conditions, please do not use our website or place an order.
2. Eligibility
By using this website, you confirm that:
You are legally capable of entering into a binding agreement.
The information provided by you during registration, checkout, or any other interaction with us is accurate and complete.
You will use the website only for lawful purposes.
If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these Terms & Conditions on their behalf.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However:
Product colours may appear slightly different depending on your device or screen.
Product images may be for representation purposes and actual products may vary slightly.
We reserve the right to correct errors, inaccuracies, or omissions at any time.
Product availability may change without prior notice.
We do not guarantee that all product information will always be complete, current, or error-free.
4. Pricing
All prices displayed on the website are subject to change without prior notice.
Where applicable, taxes, shipping charges, or other applicable charges will be displayed during the checkout process.
In the event of an incorrect price being displayed due to a technical or human error, we reserve the right to cancel the affected order and provide a refund of any amount already paid for that order.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected product(s).
After placing an order, you may receive an order confirmation. Receipt of an order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to accept, reject, cancel, or limit an order for reasons including:
Product availability
Pricing or listing errors
Payment issues
Incorrect customer information
Suspected fraudulent or unauthorized transactions
Shipping limitations
Any other legitimate business or operational reason
If an order is cancelled after payment has been received, the applicable amount will be refunded using the available refund method.
6. Payment
Payments may be processed through third-party payment service providers.
By making a payment, you agree to provide valid and accurate payment information and authorize the applicable payment provider to process the transaction.
We do not knowingly store complete card details such as your full card number, CVV, or other sensitive payment credentials on our website unless specifically stated otherwise.
Payment transactions may be subject to the terms and privacy policies of the relevant payment service provider.
7. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe provided on the website or during checkout.
Delivery timelines may be affected by factors beyond our reasonable control, including:
Courier delays
Weather conditions
Natural disasters
Strikes or transportation disruptions
Incorrect or incomplete delivery information
Government restrictions
Other unforeseen circumstances
Customers are responsible for providing accurate delivery information.
Once an order has been handed over to the delivery partner, delivery may also be subject to the courier company’s terms and procedures.
8. Returns, Replacements and Refunds
Returns, replacements, cancellations, and refunds are subject to our applicable Refund & Return Policy.
Before returning a product, customers should review the applicable return conditions and follow the required procedure.
We reserve the right to reject a return or replacement request where the applicable eligibility conditions are not met.
Refund processing times may vary depending on the original payment method and the relevant payment provider or financial institution.
9. Order Cancellation
You may request cancellation of an order subject to our cancellation policy and the status of the order.
Orders that have already been processed, dispatched, or handed over to a delivery partner may not be eligible for cancellation.
If a cancellation is accepted after payment has been received, the eligible amount will be refunded according to our applicable refund policy.
10. User Responsibilities
You agree not to:
Use the website for any unlawful purpose.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the operation or security of the website.
Upload or transmit malicious software, viruses, or harmful code.
Provide false, misleading, or fraudulent information.
Use automated systems to scrape, copy, or collect website content without permission.
Engage in activities that may damage, disrupt, or negatively affect the website or other users.
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.
11. Intellectual Property
All content available on this website, including but not limited to:
Logos
Brand names
Product images
Photographs
Graphics
Text
Website design
Videos
Product descriptions
Other materials
is owned by or licensed to Unlock Energy, unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without our prior written permission.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment providers, delivery services, social media platforms, or other services.
We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
13. Website Availability
We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend, modify, or discontinue any part of the website for maintenance, upgrades, security, or other operational reasons.
14. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.
We do not guarantee that:
The website will always be available.
The website will be completely error-free.
Information on the website will always be accurate or current.
The website will be free from viruses or other harmful components.
Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Unlock Energy shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the website or purchase of products.
Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded under applicable law.
16. Indemnification
You agree to indemnify and hold harmless Unlock Energy, its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
Your misuse of the website.
Your violation of these Terms & Conditions.
Your violation of applicable laws or regulations.
Your infringement of the rights of another person or entity.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have read and understood the applicable Privacy Policy.
18. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Any updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.
20. Contact Us
If you have questions about these Terms & Conditions, an order, or any other matter relating to our website, please contact us:
Unlock Energy
Phone: +91-9537485656
Website: unlockenergy.shop
Please replace or add your official business email and complete registered/business address before publishing this page.
By using the Unlock Energy website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.